Tuesday, March 21, 2006


There’s a story making the rounds on the Internet that tells about a company in Canada that began ordering parts from a new supplier in Japan. In its order, the company noted that an acceptable quality allowed for only 1.5 percent in defective parts.

The Japanese sent the order, with a few parts packaged separately in plastic. The accompanying letter said: “We don’t know why you want 1.5 percent defective parts, but for your convenience, we’ve packed them separately.”


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